Scooby has been having problems with our local HIV/AIDS services. It started last year when his case worker at Family Independent Agency fucked up his paper work which ended up with him not getting health care for 2008. "BASIS" our HIV/AIDS services was in the process of being taken over by Sacred Heart, which I would guess is basically the Catholic Church. Our caseworker at BASIS never bothered to help get things figured out and Scooby just gave up.
This year our BASIS/Sacred Heart caseworker got promoted and pawned us off on a new guy. I'm familiar with the new guy because a close friend has him as a caseworker and have been warned that he's about worthless, doesn't return phone calls, ect.. So we've been trying to get a hold of him so we can get Scoobys HIV related medical bills paid, with Ryan White funds and he doesn't return our calls either. We finally did get a hold of him and he said he's waiting for a phone call. It's been months since we have done his/our applications, its shouldn't have taken this long and he shouldn't still be waiting for a phone call.
This weekend our close friend mentions to us that his caseworker fucked up his app. and now he's not going to get DAP this year. DAP= Drug Assistance Program and takes care of all medications for HIV/AIDS patients who need help, they even pay my co-pays since I'm low income. I found out today that I don't have DAP this year as well, since the cut off was April 1. I have never had a problem applying for DAP, the only thing I can figure is that our new caseworker never mailed our applications.
I just wish I new WTF was going on, and why nobody cares anymore.
Update: I got on the phone this morning with the DAP client services person and found out they never recieved our applications. Within a half hour our caseworker was calling us and reasuring us that he'd get things ironed out. Its seems that they fax'ed our applications and that it didn't actually go through, or at least that is what they are telling us now.....
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